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Job Category: Juvenile
Reference #: 8148
Job Title: Court Liaison I
Hiring Organization: Court Liaison I
Salary Range: $35K plus
Closing Date: 04/06/2009
Job Location: Texas
Description: The selected candidate will be responsible for developing and maintaining relationships within the state of Texas, managing customer issues, coordinating the admission process, gathering data on competitors, and providing program information to to all decision makers as well as those who have influence on placement decisions. Coordinate appropriate services in the best interest of the client, family members, community, and outside referral agencies. Establish and maintain on-going relationships with those individuals within designated territory to increase their use of Abraxas' programs. Develop knowledge of Abraxas' programs, including similarities and differences among the programs and accreditations and a basic understanding of funding streams. Gain familiarity with services provided by the competitors. Gather and disseminate appropriate information relevant to improving/expanding services within designated territory. Educate customers on programs and services, distribute marketing materials, and provide updates regarding services and current events. Conduct needs assessments in territory to assess growth opportunities. maintain visibility and contact with customers by attending court hearings, placement meetings, and office visits. Be accessible to customers and programs by phone and email. Manage customer issues/complaints in a timely manner by gathering the facts, communicating with program management, and being responsible to their needs. Screen all referrals and collect paperwork required for admissions (court order/ immunizations/applications, etc.) Maintain written and oral communication with programs as it relates to referral status, court dates, transportation, required paperwork and interview. Sumit weekly statistics that includes accurate information regarding referral activity. Sumbit monthly marketing reports that pertain to information such as competition, customer status, funding changes, and customer satisfaction or dissatisfaction gathered in assigned territory. Meet program budgeted and/or forcasted utilization. Maintain marketing binder & marketing schedule. Distribut weekly bed-openings to customers. Update weekly program communications. Participate on weekly department conference calls. Attend management meetings, conferences and trainings. Represent the company in territory and conferences maintaining proper dress and professionalism at all times. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. BA/BS degree in related field and minimum two years related experience in marketing, juvenile justice field or child welfare system. Knowledge of child welfare and juvenile justice system. is a must. Excellent oral and written communication skills. Other Qualifications include: *Twenty-one (21) years of age *Pass background check including FBI *Valid Texas driver license *Valid registered vehicle insurance
Special Instructions: If interested please apply online at http://track.jobviper.com/ViewJob.asp?id=608110-799-9092
Additional Online Information: http://track.jobviper.com/ViewJob.asp?id=608110-799-9092
Contact Information: United States
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