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Verbalization De-escalation Grid

You should always attempt to gain voluntary compliance through selected verbal strategies. However, your personal safety is the highest priority. Your initial verbalization to an aggressive individual should be to slow down the conflict event. MORE

Anger

IN CASE YOU MISSED IT

  • 01/30/2010

    The road to safety: Benefits of staff unity

    Imagine that you have a long, gravel drive way. Twice each day, you dodge a large hole that has formed. MORE

  • 01/18/2010

    Thinking Errors Defined

    I got a lot of response to my initial article on criminal thinking errors requesting more information of the errors as defined. Well here are the criminal thinking errors defined and I hope they will assist you in understanding the personalities of the inmates you work with. MORE

  • 01/11/2010

    Mandatory Overtime = Sleep Deprivation

    Remember that one little question on your application process that stated, “Are you able to work mandatory overtime” and you marked yes because you were excited to get into the system and started on your chosen career? MORE

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