by Frederick J. Lanceley

Hardcover: 288 pages
Publisher: CRC Press; 2nd edition (June 13, 2003)
ISBN: 0849314410

Guide offers practical advice with regard to the theory, procedures, and techniques of crisis and suicide intervention and hostage negotiation. Includes two new chapters covering negotiation with people under the influence of drugs or alcohol and how first responders can contain the situation until a negotiator can arrive.

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