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Training helps workers defuse incidents with mentally ill inmates
By minnesota.publicradio.org - Rupa Shenoy
Published: 02/11/2013

STILLWATER, Minn. — In what was to be a routine trip to St. Joseph's Hospital in St. Paul, correctional officer Shane Warnke Jr. suddenly found himself confronted by the kind of danger he was trained to face while overseeing inmates in prison.

As he escorted an inmate scheduled for surgery, a frantic nurse appeared. A patient had taken a staff member hostage.

When the nurse led Warnke to a room with the door propped open, he could see a staff member lying on the ground. As he stepped inside, Warnke saw a man holding a pair of scissors to a nurse's throat. The patient lunged at Warnke twice, but the officer did not respond with force.

"I introduced myself, and I used my first name, which is something we usually don't do in corrections," he said. "It could've really went the other way. Could've went south, fast."

Warnke, an officer at the Minnesota Correctional Facility in Stillwater, Minn., had just completed a weeklong program in crisis intervention training for workers who deal with mentally ill people in crisis. During the CIT training he learned that by using first names, officers can ease tense situations.

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Comments:

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