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Poor Training Management - Consequences |
By Carl ToersBijns, former deputy warden, ASPC Eyman, Florence AZ |
Published: 02/17/2014 |
There are countless examples of negative consequences for poor training. Poor training translates into poor performance- it impacts key performance measures that were developed for incentives for career growth, agency stability and promotional opportunities. Training is a key ingredient that fosters good morale and the elimination of dysfunctional consequences that impact public safety and staff safety daily. Training results should be measured – it should be evaluated and given the proper consideration to suggest a satisfactory level of proficiency and dependability to do the job assigned. Measurements should be appropriately established by evidence based comparisons using the National Institute of Corrections as a baseline standard of expectations and delivery methods. Training is not successful just because it has been put on paper. Sign in rosters don’t reflect comprehension levels and the ability to do the task discussed. Practical applications should be included along with visual and audio presentations that reinforces the objectives taught and expectations provided by policy and procedures. Class participation allows instructors and peers to interact and ask relevant questions and concerns. It stimulates different scenarios that could be helpful in deciding what action to take when the time comes to act or do something you are trained to do in either routine situations or emergencies. Not understanding strategic management styles, objectives and mission statements creates confusion. It also has behavioral implications that are negative in nature and may cause more harm than good. Training should improve knowledge with measurable outcomes. Good training delivers lasting change and superior performance. Poor training delivers poor morale, inflicts short term disasters, creates critical moments of confusion and embraces the use of inferior practices that impact public and staff safety in a most exponential manner. |
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