|Store-o-pod: Part 2|
|By Joe Bouchard|
The following is an installment in "Icebreakers 101 - Volume IX: UNDAMMING THE ICE", a series featuring "Ice Breaker's" designed to promote training awareness and capabilities in the corrections industry.
You get two for one with the “Store-o-pod” icebreaker. This part is about staff relations. Coffee is the prop for this. Now we look at the staff relations.
This is a great way to kick off a staff relations module while enjoying a cup of coffee with the class.
Dear Reader: Please note that the following collection of coffeepot predators is a composite based on 30 years of observation in the course of consuming caffeine. I am not currently in a coffee club and am in no way pointing fingers at any current colleagues.
At work do you ever wonder who leaves the last cup of coffee in the pot? In these instances, there is not quite enough in the pot for another full cup. However, there is too much of throw away. Because of the frequency of this, you suppose that cannot be pure coincidence. Even the most trusting soul would conclude that someone is jockeying to avoid making the next pot of coffee for the group. The coffeepot predator has struck once again.
Before we delve into this behavior, we might question the merit of this particular complaint. In other words, is such a little bad habit really worth the bother? The answer is that it could be. It depends on a number of factors including the duration and intensity of the problem. Also, we have to consider the tolerance of all people in the group.
First of all, in the stressful job such as corrections, staff unity is occasionally strained. In addition, because we depend on one another for safety, little acts of inconsideration can compound and produce fractures on this crucial working relationship. Third, offenders watch our moods and interactions. They see division, even if it is over who makes next pot of coffee. Given that and an enterprising handler, a point of departure into the setup is provided. And we all know that manipulation can lead to breaches of security, uneven enforcement of rules, introduction of contraband, and inter-collegial distrust.
In theory, a coffeepot fund is a wonderful thing. Colleagues donate money and or coffee and cream and sugar. In exchange, one can drink coffee throughout the entire workday. That is the theory. In practice, we often encounter some coffee oriented behavior the stresses the good relationship between coworkers.
Here are some irritating little behaviors connected to a coffeepot fund that can steadily erode staff relations:
Jockey – Described above, this is the person who times it so he or she never makes a pot of coffee. Although it seems like a lot of effort and observation to avoid work, this is a common coffeepot predator.
Coffees Czar – Sometimes when the coffee club is without leader, a strong figure is needed. This is a person who takes charge, the person who reminds colleagues to donate money and supplies as necessary. However, the Coffees Czar can become an autocratic, bullying and badgering figure.
Feigned failure – A passive way to avoid making coffee can be achieved when someone makes a horribly weak or incredibly strong pot of coffee. If it is bad enough, the rest of the coffee club will forbid another pot from this person. It seems unbelievable for someone to stoop to that. Still, I’ve seen many intelligent people over the years play dumb and sabotage a pot in order to avoid a task.
Flattery – Some in the coffee club will fawn over the coffee making ability of others in order to avoid making a pot themselves. Working the ego of a colleague in order to make a cheap gain seems like an act of low integrity. There are some out there who use this tactic.
El Cheapo - Most coffee clubs at one time or another have an el cheapo. These are the people who do not pay for the privilege of drinking coffee. They may promise, but they never pay nor do they bring in supplies. It’s also in the form of someone who steals coffee – waiting until it seems that no one is looking and taking a cup without donation.
It would be an empty exercise to simply identify staff dividers such as coffeepot predators. Incidentally, this is certainly not limited to corrections staff. You can find these archetypes in any number of occupational subgroups. However, since staff unity is so crucial in supporting our mission of safety, the coffeepot predator poses a more serious problem in corrections than in other vocations. Here are some solutions:
The steady drop of water through five heaping tablespoons of coffee produces a bitter brew. Much the same can be said of colleagues who maneuver to avoid little jobs and push them onto others. Like a rhythmic annoyance, the coffeepot predator never fails to irritate. Little things mean a lot. Positive staff relations can be strained through simple acts.
Joe Bouchard is a Librarian employed with the Michigan Department of Corrections and a collaborator with The International Association of Correctional Training Personnel (IACTP). He is also the author of “IACTP’s Corrections Icebreakers: The Bouchard 101, 2014” and "Operation Icebreakers: Shooting for Excellence" among others. The installments in this series include his opinions. The agency for which he works is not in any way responsible for the content or accuracy of this material, and the views are those of the contributor and not necessarily those of the agency. While some material is influenced by other works, all of the icebreakers have been developed by Joe Bouchard.
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