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Crime Victim Awareness and Assistance Through the Decades
By Stacy Lee, National Institute of Justice
Published: 09/02/2019

Domesticviolence In its 1967 landmark report The Challenge of Crime in a Free Society, the President’s Commission on Law Enforcement and Administration of Justice asserted that one of the most neglected subjects in the study of crime was its victims.[1]

“The single biggest factor affecting society’s recognition of crime victims was The Challenge of Crime in a Free Society,” said Barry Ruback, a Penn State University criminology and sociology professor who has a special interest in criminal victimization. “It was this report that indicated how little was known about crime victims. This recognition led to the creation of victimization surveys, which then revealed that the extent of unreported crime was so much greater than anyone had realized.”

“During the early 1970s, the status of crime victims occupied a position wherein there was little agreement within the system as to the importance of such a group and about whom little was known,” recalled the Rev. Robert Denton, director of the Victim Assistance Program in Akron, Ohio, at a March 1980 NIJ Special National Workshop.[2]

That began to change in 1974, when the U.S. Department of Justice’s Office of Justice Programs (OJP) set its focus on how to meet the needs of crime victims. NIJ-funded research by Frank J. Cannavale[3] had recently shown that the main reason for unsuccessful prosecutions was that witnesses and victims of crime were not being treated well by the criminal justice system and, therefore, were not cooperating in prosecutions.[4] Donald E. Santarelli, the director of OJP at the time, responded by allocating funding to victim-witness programs.

In the same year, NIJ launched a new initiative to fund research that analyzed the needs and problems of crime victims.[5] This initiative has flourished over the past 50 years, as NIJ has continued to play an integral role in performing and funding research on issues critical to victim recovery and evaluating victim services.

“Since its founding, NIJ has been committed to supporting important research on crime victims,” said Thomas Feucht, former senior science advisor at NIJ. “For example, in the 1970s NIJ conducted foundational research to assess state victim compensation programs,[6] and in the 1990s NIJ supported a pivotal research program to calculate the total costs of crime to victims and communities.”[7]

Feucht added, “NIJ’s commitment to research on issues regarding crime victimization continues today. Throughout the agency’s history, research like this has been essential to understanding victimization and to developing effective strategies to aid victims in their return to wellness and wholeness.”

“The fair administration of justice aspect of NIJ’s mission includes our responsiveness to victims of crime,” said Christine Crossland, a senior social science analyst in NIJ’s Office of Research and Evaluation. “Over the years, NIJ has taken stock of the current state of the field of victimization in order to develop and enhance a research agenda with a particular focus on victim services research, victimization of special populations, and system responses to victimization. Most recently, NIJ has moved toward funding more rigorous research and evaluation designs to build solid evidence around programs that are working in responding to victims.”

Early Victim and Witness Programs

In 1974, OJP provided a grant to the National District Attorneys Association to create the first victim and witness programs in Milwaukee, Wisconsin, and Brooklyn, New York.[8] OJP also provided funding to establish model programs to assist victims in seven other district attorneys’ offices throughout the United States, with the intention of increasing witness cooperation.

In the same year, law enforcement agencies — with funding from OJP — also began providing victim support services.[9] Police departments in Fort Lauderdale, Florida, and Indianapolis, Indiana, were the first to offer programs to aid crime victims. As more law enforcement agencies provided victim assistance, the programs began to vary in regard to which services were provided and who could apply. Early victim assistance included help applying for state victim compensation[10] and federal Supplemental Security Income, updates on court proceedings and restitution, 24-hour referral to social services, transportation to court and social service agencies, and translation for Spanish-speaking clients.

The first national agency to assist victims, the National Organization for Victim Assistance, was created in 1975.[11] Four years later, the National Association of Crime Victim Compensation Boards was formed to establish a national network for victim compensation programs.

In March 1980, NIJ-funded researchers at the University City Science Center in Washington, D.C., described victim-witness programs for elderly individuals in the report Police Service Delivery to the Elderly.[12] The researchers mailed surveys to state and local crime-related service programs that either targeted elderly people or served them as part of the larger population and found that 20 out of 119 qualified survey respondents[13] offered victim-witness assistance programs. The survey results detailed the type of assistance that was provided and to whom it was offered. The study found that nine of the 20 law enforcement agencies provided victim services. The researchers noted that police departments in Indianapolis, Indiana; Evanston, Illinois; and Rochester, New York, offered assistance that was both direct and long term, starting at the notification of a crime and lasting through court case adjudication and sentencing, if applicable.

President’s Task Force on Victims of Crime

On April 23, 1982, President Ronald Reagan established the President’s Task Force on Victims of Crime to further address the complexities that crime victims face, which include feeling marginalized and neglected by the criminal justice system.[14]

“One of the most important developments to improve the criminal justice system during the past half century has been the recognition of crime victims’ role in that process,” said the Hon. Ed Meese III, who was appointed by President Reagan as the 75th Attorney General of the United States. “President Reagan emphasized that importance when he initiated the Task Force on Victims of Crime. That talented group accomplished a nationwide assessment of the situation and provided valuable recommendations on how to assist crime victims, treat them fairly, and engender their trust in our nation’s system of justice. It also led to the establishment of Victim-Witness Coordinators in every U.S. Attorney’s Office.”

In the Task Force’s final report, Chairperson Lois Haight Herrington appealed to readers to try to understand what it is like to be a victim: “You must know what it is to have your life wrenched and broken, to realize that you will never really be the same. Then you must experience what it means to survive, only to be blamed and used and ignored by those you thought were there to help you. Only when you are willing to confront all these things will you understand what victimization means.”

Herrington said that the lives of the Task Force members would be forever changed by the victims they met and the stories they heard. The report included comments from numerous crime victims, such as “I'm a senior citizen, but I never considered myself old. I was active, independent. Now I live in a nursing home and sit in a wheelchair. The day I was mugged was the day I began to die.”

In its final report, the Task Force proposed 68 recommendations for federal, state, and local governments; the criminal justice system; and other organizations to help provide much-needed services and assistance to crime victims. In 1986, the Task Force issued a follow-up report detailing the positive changes that had occurred since its original recommendations were published.[15] In addition to many federal reforms and actions, the Task Force noted an increased emphasis on victimization research, including more than 30 NIJ-funded studies on victims.

In November 1983, NIJ sponsored a conference with the National Judicial College in which two judges from every state learned about the impact they have when they meet with victims face to face.[16] During the same month, the two groups sponsored a symposium for judges to help emphasize the significance of the Task Force’s recommendations.

Meanwhile, in light of the Task Force’s recommendation to educate students about self-protection, NIJ developed the School Crime and Student Misbehavior Project in 44 schools in three cities. NIJ also organized another program, Laws at Work, which established victim service programs at 10 large private-sector corporations.

The President’s Task Force on Victims of Crime — as well as the victims’ rights movement of more than a decade earlier — contributed to the creation of the Victims of Crime Act of 1984 (VOCA), which established the Crime Victims Fund. The fund is subsidized by federal criminal fines and penalties, forfeited bail bonds, and special assessments; private donations are also made. In 1988, Congress authorized the Office for Victims of Crime (OVC), which had been formed in 1983, to administer the victim assistance and compensation monies from the Crime Victims Fund to all U.S. states and territories. The funding can also be used for specific programs, training, and technical assistance for crime victim support and research.

The Violence Against Women Act

By 1990, every state had adopted a victims’ bill of rights and the Crime Victims Fund had reached a total of $146 million. In 1994, Congress passed the Violence Against Women Act (VAWA), which allocated $1.6 billion over five years[17] for programs to combat violence against women, specifically focusing on intimate partner violence and sexual assault. VAWA criminalized intimate partner violence and violations of protective orders for women and sought to improve criminal justice responses to crimes against women.

NIJ-funded research, particularly the Minneapolis Domestic Violence Experiment, helped shape the formation of VAWA.[18] The experiment, conducted by the Minneapolis Police Department and the Police Foundation from 1981 to 1982, found that arrest was the best law enforcement response for deterring intimate partner violence.[19] However, this approach backfired in other states. Since then, NIJ has awarded numerous research and evaluation grants under VAWA and its reauthorizations.[20]

Evaluating Victim Assistance Programs

In 1998, OVC released New Directions from the Field: Victims’ Rights and Services for the 21st Century, which highlighted progress since the President's Task Force reported its findings.[21] The report noted, “Today, we can be proud that our nation listened and responded to victims and their advocates. Victims’ rights laws have been enacted in every state, more than 10,000 victim assistance programs have been developed around the country, and every state has established a crime victim compensation program.”

However, the OVC report pointed out that many crime victims were still excluded from actively participating in their cases, many crime victims’ rights laws were not being administered, and many states were failing to allow victims to consult with prosecutors on plea agreements or to be involved in pretrial release decisions. OVC solicited input from hundreds of individuals — including crime victims, criminal justice practitioners, victim advocates and service providers, VOCA state administrators, and others — to inform the recommendations and action items outlined in its report.

Two studies — one in 2002 and one in 2003 — commissioned by NIJ and funded by OVC examined the needs of crime victims as well as how they use available services.[22] Researchers at the Urban Institute in Washington, D.C., and Safe Horizon in New York conducted telephone surveys with all state VOCA assistance and compensation administrators; made site visits to 12 states; hosted focus groups with crime victims; and interviewed via telephone more than 1,800 crime victims who reported specific crimes to law enforcement, used VOCA-funded direct service providers, or filed a compensation claim. The studies found that victims have a wide array of needs that differ depending on the type of crime and the demographics of the victims. The researchers reported that many victims do not use formal victim service programs, which are funded by government or nongovernment agencies to support victims; instead, they use informal supports such as families, friends, and co-workers. The researchers recommended outreach to these underserved victims and an extension of services, arguing that many crime victims do not receive support from informal sources either. Crime victims who used VOCA-funded services reported being satisfied with the services, with 60% indicating that their needs were met.

“This study demonstrated the importance of identifying successes, challenges, and barriers to effective service delivery for victims from diverse populations while keeping in mind that such efforts must be tailored to meet the specific needs arising from the different types of victimization experienced,” Crossland said.

In 2007, NIJ funded an impact evaluation of the National Crime Victim Law Institute’s (NCVLI)[23] victims’ rights clinics.[24] The results indicated that these clinics — which NCVLI established to advocate for victims’ rights within the criminal justice system — influenced the promotion of victims’ rights in individual cases and encouraged more supportive views toward victims’ rights among court officials. The clinics also had some influence on the expansion of rights through “involvement in influential appellate decisions and legislative efforts.”[25]

Vision 21

In 2013, OVC released Vision 21: Transforming Victim Services Final Report, a follow-up to its 1998 New Directions from the Field report.[26] The concept began in 2010 when OVC leadership heard from advocates about problems that victims still faced, including being turned away because agencies did not have enough funding or could not provide needed services. Also, there were new issues related to how to treat victims of human trafficking, child commercial sexual exploitation, and financial fraud. OVC funded the National Crime Victim Law Institute, National Center for Victims of Crime, Vera Institute of Justice Center on Victimization and Safety, National Crime Victims Research and Treatment Center of the Medical University of South Carolina, and OVC’s Training and Technical Assistance Center to study the state of victim assistance. The agencies met with victim service providers and advocacy groups, state VOCA providers, and other stakeholders.

“We were part of the Vision 21 conversation about how to enhance the evidence and knowledge base of the victim services field in establishing these practitioner partnerships with researchers to help inform the programs and services that are being delivered,” said former NIJ social science analyst Bethany Backes.

Crossland added that Vision 21 expanded victim services and provided direction for future research and evaluation efforts. The final report identified numerous issues, including the lack of victim reporting, victim-related statistical data, and comprehensive practical data and the difficulty of determining exactly who is included in the victim assistance field. It listed transformative changes under four categories:
  • Conduct continuous rather than episodic strategic planning in the victim assistance field to effect real change in research, policy, programming, and capacity building.
  • Support the development of research to build a body of evidence-based knowledge and to generate, collect, and analyze quantitative and qualitative data on victimization, emerging victimization trends, services and behaviors, and enforcement efforts.
  • Ensure the statutory, policy, and programmatic flexibility to address enduring and emerging crime victim issues.
  • Build and institutionalize capacity through an infusion of technology, training, and innovation to ensure that the field is equipped to meet the demands of the 21st century.
More Research Is Needed

In December 2014, NIJ hosted a Technical Working Group on Violent Victimization Research that included a discussion on providing victim services.[27]

“Historically, researchers have not been well-funded to study victim services that are not specific to domestic or sexual violence,” said Backes. “Service provision is a complex practice and providers are often overburdened and underfunded, making it difficult to participate in research.”

According to Backes, there are also challenges in conducting victim services research — for instance, researchers and providers frequently do not speak the same language; there are ethical and privacy challenges in studying victims, especially those in crisis; and the needs of crime victims vary greatly from person to person. “Understanding how valuable these programs are to victims is still unknown,” said former NIJ social science analyst Carrie Mulford.

To address these issues, NIJ and OVC have provided opportunities for building researcher-practitioner partnerships to concentrate on gaps in the evidence base of programs and services. NIJ and OVC have also collaborated to evaluate promising programs and practices for crime victims. For example, OVC established a grant program to support wraparound legal services for victims; NIJ is currently evaluating the program. The goal is to provide comprehensive legal services to address each victim based on individual needs.

In addition to large-scale evaluation efforts, NIJ — with funding from OVC — began publishing a Victims of Crime solicitation in fiscal year 2015. This effort continues, and for fiscal year 2018 NIJ and OVC focused on developing evidence in three main areas of victim assistance: legal assistance, housing and shelter, and technology-based victim services.

“NIJ’s victims of crime program of research was developed to improve knowledge and understanding of violence and victimization at the individual, family, and community levels and fill critical research gaps,” Crossland said. “With support from its sister agencies, NIJ supports the development of a body of evidence-based knowledge for the field, including the ability to generate, collect, and analyze quantitative and qualitative data on victimization, emerging trends, services, enforcement efforts, and victim needs.”

Stacy Lee is a communications assistant, writer/editor, and contractor with Leidos.

About This Article
This artice appeared in NIJ Journal Issue 281, September 2019.


[note 1] President’s Commission on Law Enforcement and Administration of Justice, The Challenge of Crime in a Free Society, Washington, DC: President’s Commission on Law Enforcement and Administration of Justice, 1967.
[note 2] Rev. Robert Denton, “Evaluating Victim Assistance Programs: A Historical Understanding of the Information We Wish We Had,” Special National Workshop, March 17-19, 1980, Criminal Justice Program Evaluation, Selected Workshop Papers, Washington, DC: U.S. Department of Justice, National Institute of Justice, 1981, NCJ 075713.
[note 3] NIJ published Cannavale’s findings on witness and victim cooperation in addition to a handbook of witness management titled Improving Witness Cooperation in 1976. In the book’s foreword, then-NIJ Director Gerald M. Caplan discussed the importance of witness and victim cooperation in a case, noting a recent NIJ-funded study on the criminal investigation process that determined information from victims and witnesses is vital in solving crimes. Marlene Young and John Stein, The History of the Crime Victims’ Movement in the United States, Washington, DC: U.S. Department of Justice, Office for Victims of Crime, December 2004, grant number 2002-VF-GX-0009, NCJ 248459; and Peter W. Greenwood, Jan M. Chaiken, Joan Petersilia, and Linda Prusoff, “The Criminal Investigation Process Volume III: Observations and Analysis,” Final report to the National Institute of Law Enforcement and Criminal Justice, grant numbers 73-NI-99-0037-G and R-1778-DOJ, October 1975, NCJ 032155.
[note 4] Frank J. Cannavale Jr. and William D. Falcon (editor), “Improving Witness Cooperation: Summary Report of the District of Columbia Witness Survey and a Handbook for Witness Management,” Final report to the National Institute of Law Enforcement and Criminal Justice, grant number 73-NI-99-0013-G, 1976, NCJ 032912.
[note 5] National Institute of Law Enforcement and Criminal Justice, Criminal Justice Research—1974, Washington, DC: U.S. Department of Justice, Law Enforcement Assistance Administration, 1974, NCJ 012393.
[note 6] Deborah M. Carrow, “Crime Victim Compensation,” Policy Briefs, Prepared for the National Institute of Justice, contract number J-LEAA-013-78, October 1980, NCJ 070989.
[note 7] Ted R. Miller, Mark A. Cohen, and Brian Wiersema, “Victim Costs and Consequences: A New Look,” Final report to the National Institute of Justice, grant number 90-IJ-CX-0050, January 1996, NCJ 155282.
[note 8] These were not the first victim assistance programs in the United States, but they were the first to be funded by the federal government. The first victim assistance programs were Aid for Victims of Crime in St. Louis, Bay Area Women Against Rape in San Francisco, and D.C. Rape Crisis Center in Washington, D.C. All of these programs were founded in 1972.
[note 9] Young and Stein, The History of the Crime Victims’ Movement in the United States.
[note 10] State victim compensation began in California in 1964. Other states, including New York, followed its lead soon after.
[note 11] The idea for a national agency to assist victims was introduced at the first crime victim assistance conference, sponsored by OJP, in 1973.
[note 12] Stephen Schack, Grant Grissom, and Saul Barry Wax, “Police Service Delivery to the Elderly,” Final report to the National Institute of Justice, grant number 76-NI-99-0137, March 1980, NCJ 090238.
[note 13] Survey respondents were disqualified for providing too little information, having program services beyond the scope of the survey, or failing to return the survey by the deadline.
[note 14] Office for Victims of Crime, Final Report of the President's Task Force on Victims of Crime, Washington, DC: U.S. Department of Justice, Office for Victims of Crime, December 1982, NCJ 087299.
[note 15] Office for Victims of Crime, Four Years Later: A Report on the President’s Task Force on Victims of Crime, Washington, DC: U.S. Department of Justice, Office for Victims of Crime, May 1986, NCJ 102834.
[note 16] Office for Victims of Crime, Four Years Later.
[note 17] Kathryn Anderson Clark, Andrea K. Biddle, and Sandra L. Martin, “A Cost Benefit Analysis of the Violence Against Women Act of 1994,” Violence Against Women 8 no. 4 (April 2002): 417-418.
[note 18] David A. Ford, Ronet Bachman, Monika Friend, and Michelle Meloy, “Controlling Violence Against Women: A Research Perspective on the 1994 VAWA's Criminal Justice Impacts,” Final report to the National Institute of Justice, grant number 2000-WT-VX-0008, July 2002, NCJ 197137.
[note 19] Lawrence W. Sherman and Richard A. Berk, “Minneapolis Domestic Violence Experiment,” Final report to the National Institute of Justice, grant number 80-IJ-CX-0042, 1984, NCJ 098905.
[note 20] National Institute of Justice, Compendium of Research on Violence Against Women, 1993-2016, Washington, DC: U.S. Department of Justice, National Institute of Justice, December 2016, NCJ 223572.
[note 21] Office for Victims of Crime, New Directions from the Field: Victims’ Rights and Services for the 21st Century, Washington, DC: U.S. Department of Justice, Office for Victims of Crime, 1998, NCJ 170600.
[note 22] Lisa C. Newmark, “Crime Victims’ Needs and VOCA-Funded Services: Findings and Recommendations From Two National Studies,” Final report to the National Institute of Justice, grant number OJP-2001-BF-524, May 2004, NCJ 214263.
[note 23] Professor Doug Beloof created the National Crime Victim Law Institute in 1997 at the Lewis & Clark Law School in Portland, Oregon, as a national resource for crime victim lawyers and victims to promote victims’ rights in criminal and civil processes.
[note 24] Robert C. Davis, James M. Anderson, Susan Howley, Carol Dorris, and Julie Whitman, “No More Rights Without Remedies: An Impact Evaluation of the National Crime Victim Law Institute’s Victims’ Rights Clinics, Executive Summary,” Final report to the National Institute of Justice, grant number 2007-VF-GX-0004, April 2013, NCJ 241753.
[note 25] Davis, Anderson, Howley, Dorris, and Whitman, “No More Rights Without Remedies.”
[note 26] Office for Victims of Crime, Vision 21: Transforming Victim Services Final Report, Washington, DC: U.S. Department of Justice, Office for Victims of Crime, May 2013, NCJ 239957.
[note 27] National Institute of Justice, Technical Working Group on Violent Victimization Research, Washington, DC: U.S. Department of Justice, National Institute of Justice, December 2014, NCJ 248746.


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