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Victims Mistakenly Told Inmates Released
By Associated Press
Published: 01/09/2006

Thousands of Ohio crime victims or their family members received calls from a computer notification system last week, mistakenly telling them inmates had been released, a state prisons spokesman said.
The Ohio Department of Rehabilitation and Correction believes the problem stemmed from a computer glitch that happened during maintenance. The agency was double-checking to ensure no inmates were accidentally released, spokesman Brian Niceswanger said.
About 3,000 calls were made, he said. The system was shut down when the glitch was discovered about an hour later when concerned crime victims started calling the agency. It was turned on again later and would be watched through the weekend, he said.
Officials still were trying to determine how many inmates the calls involved because some inmates had multiple victims or victims put others on the notification list.
The department computer system that tracks the release of inmates was undergoing maintenance last week when a file listing inmates' names was activated and accidentally sent to a contractor, Appriss Inc. of Louisville, Kentucky, that handles the automated notifications. Appriss determined who had been called and began telling victims of the mistake late last week, company spokesman Rick Jones said.
The cause of the glitch had not been determined. Employees in the agency's victim services unit planned to handle calls from victims and tell them of the error.


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