ATG’s inmate email system processes more than 8 million messages
|By Advanced Technologies Group
West Des Moines, August 28, 2007: Advanced Technologies Group, Inc. has implemented an extremely secure, highly scalable inmate messaging solution that enables inmates and their families to communicate with each other directly. This communication takes place without the inmates having any access to the Internet. The system (TRULINCS) has been implemented at 14 Federal Bureau of Prison (Bureau) institutions from minimum security camps to maximum security penitentiaries. Currently 12,000 inmates are using the system to communicate with 76,000 members of the public and they have already exchanged 8,250,000 messages. The system is scheduled to be deployed to another 100 Federal and State institutions.
Inmates access a very secure workstation or kiosk to compose messages and read correspondence from their families; these workstations are setup to also support other inmate enablement solutions such as GED education, electronic law library, etc. Progressive correctional agencies recognize the need to assist offenders’ personal development, provide incentive for compliance with institution’s rules, and strengthen the bond between incarcerated offenders and their families, as these are critical to offender’s successful reintegration into society. The American Bar Association has written a letter to members of U.S. Congress supporting this system.
The messaging system has several layers of security that are specifically designed for the institutional environment and provides a host of options to proactively control and track messages. It offers institutions important security benefits: reducing incoming mail which significantly lowers the chance of contraband being introduced into the prison, reducing need for stamps which function as a proxy for cash and better control of correspondence. Like inmate telephone systems, this system is self-funding and does not require any tax payer funds to implement.
ATG is an Iowa based company that has developed software solutions designed to support mission critical operations for large correctional agencies. ATG’s Offender Management Suite is a set of integrated applications which help correctional agencies manage all offenders under supervision. The systems support offenders across the entire supervision are specifically designed to support activities for all offenders: pretrial, probation, prison, and parole. The suite includes:
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