Digital Solutions / Inmate Telephone Inc. Improves Efficiencies for Corrections Facilities
|By Digital Solutions Inc.|
Leading Inmate Telephone Company Releases Website Designed For Self-Service Inmate Fund Deposits
Altoona, Pennsylvania – August 28, 2008 – Digital Solutions / Inmate Telephone Inc. announces the release of InmateBanker.com, a self-service website aimed at improving the experience of corrections visitation officers and inmate friends and family members. With the release of InmateBanker.com, the company is one step further in their quest to improve the effectiveness of correctional facilities across the nation.
Generally, a facility’s visitation or corrections officers spend a significant amount of time every day opening mail and logging money orders sent from inmates' family and friends for deposit into commissary accounts. These accounts are typically used to make phone calls through the use of DSI / ITI’s Offender Communications System (OCS) and to purchase personal toiletry items and snacks within the walls of the facility. Sometimes accuracy in entering this data into the accounting system can be an issue for corrections officers who are already being pulled in many directions. Security and accountability of funds can also be a large concern for facilities, as most need a system of checks and balances to combat theft within their staff. InmateBanker.com is a secure service that allows inmates' family members and friends to log in online and easily deposit funds into an inmate’s commissary account. Website visitors are able to set up an account online and deposit funds from the comfort of their own home - all they need is a credit card and an internet connection. The website is available 24 hours a day, and all deposits are available immediately on the inmate’s commissary account. Users can also check account activity and review and print monthly statements. Inmate friends and family members no longer have to send checks or money orders, make time-consuming trips to the facility to deliver payments, or wait in long visitation lines. Mr. Michael Stuckey, Director of Work Release for Lebanon County Correctional Facility adds that the release of the InmateBanker.com website has improved their facility’s operations. “Before the release of InmateBanker.com, this facility was the recipient of numerous counterfeit money orders. Now, we press a few buttons and money is automatically placed on the inmates account along with the corresponding deposit in our bank,” Stuckey said. “The necessary paperwork used to verify entries is provided, saving auditors valuable time researching inmate accounts. The InmateBanker.com website is certainly a savings to the taxpayers of Lebanon County.”
The use of the InmateBanker.com website also decreases the facilities’ mail volume and visitor traffic. Visitation officers are able to focus on their core duties of delivering clear instructions to visitors and providing security to the facility. Data entry errors are also eliminated, as inmate friends and family members initiate online transactions themselves. These benefits reduce labor hours needed to process deposits while increasing facility revenues. An added benefit is that the service is absolutely free to the facility if they utilize Digital Solution’s accounting system or their industry leading Offender Management System (OMS), a comprehensive jail management system. The following DSI / ITI customers are currently taking advantage of the InmateBanker.com website:
About Digital Solutions / Inmate Telephone, Inc.
Established in 1984 in Altoona, Pennsylvania, Digital Solutions Incorporated (DSI) is a privately-held technology company that specializes in automating corrections agencies. Its sister company, Inmate Telephone Incorporated (ITI), was founded in 1994 to create and maintain a state of the art inmate phone system. More than twenty years of successful implementations in over four hundred agencies has enabled DSI / ITI to become the leading provider of software solutions to the corrections industry. The company attributes much of their success to the practice of involving users in the design phases of the application development process - input that is critical in enabling the company to continually improve while building a sense of ownership among the communities they serve. For more information, please visit www.dsiiti.com.
: Thomas Brence
Director of Marketing
Digital Solutions / Inmate Telephone Inc.