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Press Release

Now Available: Securus' Investigator Pro™ with Searchable Voice Capability

By Securus Technologies, Inc.
Published: 01/03/2017

DALLAS, Dec.12, 2016 /PRNewswire/ -- Securus Technologies, a leading provider of civil and criminal justice technology solutions for public safety, investigation, corrections and monitoring, announces the release of the latest version of its industry-leading Investigator Pro platform. The newest version includes the cutting-edge solution -- Searchable Voice.

The new software gives investigators the ability to select a voice sample from either the inmate or called party side of an inmate's telephone call and then use that sample to search for all other calls where that voice occurs.

"Investigator Pro helps investigators uncover gang-related, high-interest and other potentially nefarious activities by identifying called parties by voice," said Michael Kester, Chief Operating Officer at JLG Technologies, a Securus Company. "It also identifies other inmates that may have called that party. This brings a new level of biometric sophistication to help investigators stop crime before it happens."

The Searchable Voice feature makes it possible to follow an individual voice, not just the Personal Identification Number (PIN) or telephone numbers. An investigator can now answer questions like these:
  • What other inmates are talking to this particular called party?
  • Was this called party ever an incarcerated inmate?
  • Are any of my current inmates talking to this released inmate?
Searchable voice can be combined with other analysis features of Investigator Pro such as high-interest group tagging and voice identification confidence ratings, resulting in a sophisticated and powerful toolkit for identifying criminal networks operating over inmate telephone systems.


Headquartered in Dallas, Texas, and serving more than 3,450 public safety, law enforcement and corrections agencies and over 1,200,000 inmates across North America, Securus Technologies is committed to serve and connect by providing emergency response, incident management, public information, investigation, biometric analysis, communication, information management, inmate self-service, and monitoring products and services in order to make our world a safer place to live. Securus Technologies focuses on connecting what matters®. To learn more about our full suite of civil and criminal justice technology solutions, please visit SecurusTechnologies.com.
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