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Press Release


PCS Awarded the Inmate Telephone Service Contract for State of Montana DOC

By PCS
Published: 01/03/2006

Article:

Los Angeles, California - December 2005: Public Communications Services, Inc. the industry leader in providing inmate phone solutions to the Corrections Industry, is pleased to announce that the State of Montana DOC has chosen the PCS Solution for their inmate calling requirements. The PCS solution, which was installed in less than three weeks, will provide the State of Montana with state-of-the-art call recording and processing equipment; round-the-clock customer service, comprehensive security features and rational calling rates.

The State of Montana Department of Corrections, under their previous inmate phone provider were receiving numerous complaints from inmate families about the high cost of collect phone calls from offenders. Gary Willems, contracts manager for the DOC said, "This provides a fairer and cheaper phone service for inmate families". On average, the price of a 30-minute long-distance call to anywhere in the continental United States will be $8.75, plus applicable taxes. This rate is significantly lower that the $31.54 cost under the old system.

PCS' state-wide, easy to use inmate telephone solution for the DOC replaces an outdated tape system for recording inmate calls with a digital system, and permits officials to block calls to certain phone numbers. Willems said the latter feature is an important safety feature, particularly for crime victims. The phone system, which includes all new equipment including phones used by inmates, is provided at no cost to the State. 

PCS' General Manager of Inmate Sales says; "PCS appreciates the opportunity to provide inmate telephone services to the State of Montana DOC. We acknowledge that while it was a challenge to meet the compressed transition and installation timelines, we were was able to do so because of the total support and cooperation provided by Gary Willems, contracts manager for the DOC  and his team as well as the dedication PCS employees who have exceeded customer expectations.

Click here for more information http://www.cor.mt.gov/News/newsrelease2.asp

More about PCS
PCS, a pioneer in collect, debit and prepaid phone services, installs and maintains secure, reliable and turnkey inmate phone systems nationwide. For more than 20 years, PCS principals have specialized in inmate communication systems. Few companies in the nation have shown this kind of long-term commitment to inmate communications at correctional facilities. Federal, state and county prisons, as well as private institutions, have found PCS to be the smart solution to inmate phone services.

PCS has the experience and technology necessary to customize your inmate communication systems regardless of correctional facility size or population type. You will be IN CONTROL and IN COMMAND of all inmate calling, but not burdened with daily management. Accountability and security are built into your new system with every inmate call. In addition to providing reliable collect and debit services, PCS consistently offers new products like inmate voicemail system and Daily Dial (TM), our easy to use prepaid calling service; as well as innovative rate structures that include flexible rate plans.

PCS is committed to providing the latest in call processing solutions along with implementing rational pricing schedules that is easy to understand, make sense to the facility, the inmate and inmates families and at the same time provides a reasonable return to the facility. Under the PCS Full Disclosure Rate Plans, PCS strives to identify all fees and charges associated with each call and works closely with the facility to design calling options that make the most sense for the facility and the community.

PCS also provides you with responsive and knowledgeable customer service around-the-clock. As the majority of traditional telecommunications companies merge, shed their inmate business units, and diversify, PCS remains constant with only one mission: to provide the most secure, cost-effective and high quality inmate communication systems in the country.

PCS has also been recently awarded all of Verizon's inmate facility accounts after Verizon's decision to leave the inmate telephone market. With the acquisition of this new business PCS continues to build its customer base in medium to large correctional facilities and is pleased to welcome the State of Montana to the PCS family of federal, county and state DOC correctional facility customers.

For more information on PCS, Inc. please visit our website http://www.pcstelcom.com

Company Contacts:
PCS V.P. Inmate Sales, Joe Pekarovic 310-954-3015
PCS General Manager Inmate Sales, Steve Cadwell 310-954-5414

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